If for whatever reason, you find yourself in the position of needing to phone university Clearing call centres – because you’ve missed your grades, or because you’ve changed your mind – then rest assured that it is all going to be okay. Do not feel embarrassed when you make the phone call – think positively.
There are a few things you can do to get ahead — the first is creating a shortlist. You can’t possibly phone every university on the day you get your results, so you need a top five.
When it comes to actually making the phone call, don’t panic. The people you speak to will be used to dealing with students in your stressful situation, and will understand. Be calm, confident and show your passion. Make sure to let the call handler know of any relevant work experience, along with your qualifications.
Remember to keep everything you need close to hand when making the phone call – your UCAS Track number; a list of your grades; your personal statement; and the university’s UCAS number, plus its clearing code.
What’s the next step, you ask? Be positive. The person in the admissions office will be able to detect your mood in your tone. Weeping won’t help you. Also, make the phone call yourself, don’t ask your parents — they’re not the ones who want to go to university.
It should go without saying, but don’t lie about your results. Universities can — and likely will — check up on you, so don’t make life harder for yourself by telling porkies.
Finally, don’t feel pressured to go to university right now and don’t settle for a course you don’t truly want. If you can’t find the right one at the right university, and you’re not 100 per cent about your choice, think again. After all, £9,000 is a lot of money per year to spend on something that you’re not going to enjoy.